The Friedman Files

Interesting story in the NY Times today. 

http://www.nytimes.com/2008/06/10/business/10lines.html?_r=1&ref=travel&oref=slogin

Apparently most of us think we’re “experts” when it comes to travelling.  Or we’re too cool to admit we don’t understand all of the TSA’s ever-changing rules.

The TSA set up an experiment at Love Field and several other airports across the country to speed up security lines.  They put up signs dividing the lines by level of travel experience.  It turns out most people pick the “expert traveller” line.  In some cases that’s slowing down the lines when people who thought they were experts get busted for having that shampoo bottle that’s one ounce over the limit – or forget to take the two last dimes out of their pockets.  

Maybe just letting people pick a line by length isn’t such a bad idea after all?